Reply back with the required information and take your time to try all the suggestions. There is no stand-alone package for these version of DirectX. DirectX updates will be available through Windows Update. I'd suggest you to update the GPU drivers by visiting the graphic card manufacturer site and check if it makes any difference.Īlso make sure that Windows 10 is up to date.

Method 2: Update the GPU drivers from the manufacturer site. Select your dedicated card, and check if the error occurs. Method 1: Run the applications with dedicated GPU.ģ. However, we can try the below steps and check if we can fix this. Check whether DirectDraw Acceleration, Direct3D Acceleration, andĪGP Texture Acceleration are showing as Enabled under theĬheck and let us know about the version of DirectX installed and the feature levels supported. Under Display tab, you can see the supported Feature Levels.ĥ. Under System tab, you can see the DirectX Version.Ĥ. I'd suggest you to check the version of DirectX installed and check if your GPU is capable of supporting the required feature levels. Are you aware of any changes made on the computer prior to this issue? Which version of DirectX is installed on the computer?Ĥ. Which build version of Windows 10 are you using?ģ. What is the make and the model number of the computer?Ģ. For us to isolate the issue, we would like to know more information on this.ġ. The issue might be due to the application engine is unable to use Direct 3D Feature Level version 10.0 or due to some issue with the graphics card driver.

I understand how difficult it is, when the apps won't work in the way it should. Thank you for writing to Microsoft Community Forums. DX11 Feature Level 10.0 Required To Run This Engine.

Dx12 feature level 10.0 download